60 reviews for Bose QuietComfort Earbuds II, Wireless, Bluetooth, Proprietary Active Noise Cancelling Technology In-Ear Headphones with Personalized Noise Cancellation & Sound, Triple Black

1. 

   Rated 3 out of 5

   Pelin C. – March 10, 2024

   3.0 out of 5 stars

   Connectivity issues hampered otherwise great performance

   These earbuds sound great, and the noise cancellation technology is very impressive. Even if I do not have any sound playing at the moment, I found it difficult to even have a conversation with someone while wearing the earbuds with quiet mode enabled. The battery life was great, and I also was able to get a great fit in my ears through trial and error with the various included sizes (historically I have had trouble with other brand earbuds staying in place).With all of that said, I had two different poor experiences with these buds. First, every now and then the audio would have some weird quirk where the sound had an echo (for lack of a better word) and sounded off. It typically just lasted a few seconds, and would happen randomly. That bug was annoying, though if that were the only issue I would have likely ignored it. My much more significant bad experience with these earbuds involves connectivity issues. I used these with two different devices, and switch back and forth between devices was pretty simple. After a few weeks, however, my earbuds would randomly completely stop working with either one or both of the devices, and I would have to re-connect and pair them with the device again. The connectivity issue kept getting worse over time, where I had to attempt multiple restarts and pairings to get them to work again, and it got to the point where it would lose that connection after just a few days. This was too much for me, so I ultimately returned them.In summary, to the extent my earbuds were not uniquely defective, if these bugs are worked out, the earbuds are otherwise an excellent choice.

2. 

   Rated 3 out of 5

   Ramanjaneyulu Lokam – March 10, 2024

   3.0 out of 5 stars

   Good Sound Quality and Noise Cancellation but poor fit and not good for exercise!

   I switched from sports ear buds to these for noise cancellation and also in the product description it said they can be used during exercise such as running. However in my 6 months of usage I found that these ear buds are not meant for using during exercise. Because it lacks the extra tip that snugs into the ear contour they get lose while running and you have this constant worry/feeling of ‘they are falling off’. When you try to push them in to secure them in the ear, the music stops or it skips to next song because of their touch sensitivity. This is very annoying for me. Also during weight lifting unnecessarily they stop/pause the music whenever i lift the weight above my head may be due to my shoulders going near the ears. Just because of this reason I give these ear buds a 3 out of 5.However sound quality and noise cancellation are awesome. If you just use them for music listening while you are stationary or just causual stroll these are very good choice.

3. 

   Rated 3 out of 5

   Alexis Aquino – March 10, 2024

   3.0 out of 5 stars

   Good sound, but some issues

   TLDR: great sound, but there are issues that shouldn’t occur at this price point.The noise canceling is great, but it’s biggest weakness is wind. If you are trying to use it outside, you will hear the wind if there is anything stronger than a breeze (even at its highest noise canceling setting). Because of that, it works great indoors, but is less than ideal outdoors. I have also had issues occur where both the ear buds would connect, but only one will play audio. For me, it’s usually the right bud that connects but doesn’t play audio. When this happens, the right bud can still be used to pause and skip, but no sound comes out. Additionally, noise canceling does not work will this occurs since both buds need to putput audio. Meaning that this not uncommon problem takes away the biggest selling point of these earbuds. The easiest solution I’ve found to this is to place the buds in the case and charge the case (just placing the buds in and closing the case has not consistently worked). While this is an easy enough fix, it is not a problem I expected to have at this price point. Furthermore, if you are on the go, you may not have a charger on you and will have to wait for access to it.

   One person found this helpful

4. 

   Rated 5 out of 5

   K.J. – March 10, 2024

   5.0 out of 5 stars

   Love these earbuds!

   I’ve always been partial to the “Bose sound.” These earbuds deliver! They sound fantastic. They have plenty of low end frequency with plenty of punch. With other earbuds and headphones I’ve listened to, the lower frequencies sound muddy, with no clarity. These do not. The controlling app is very user friendly, enabling the user to customize their sound preferences with the EQ. It comes with 3 different sized ear pieces for a custom fit to keep them in place when running or working out. The sound dampening feature is amazing as well. They work as well in my opinion as the over the ear Bose headphones. Battery life is excellent too. I am very pleased with this purchase.

5. 

   Rated 4 out of 5

   Kindle Customer – March 10, 2024

   4.0 out of 5 stars

   Great sound, not good for cardio workouts

   Easy to use and connect. Bought a pair and got gifted a pair. Returned mine but the gifted ones work great. Battery life could be better and not good for cardio. They fall out running. Awesome if there they had a detachable sport clip.

6. 

   Rated 5 out of 5

   JB – March 10, 2024

   5.0 out of 5 stars

   Great sound, excellent noise cancelling, and most comfortable in ear buds

   These are the most comfortable ear buds I’ve tried, and have great sound and excellent noise cancelling abilities. Most ear buds on the market rely solely on pressure on the ear canal to keep them in place, such as Samsung Galaxy buds, but while the Bose Quiet Comfort II ear buds do go into the ear, they are also mostly being held in place by silicone parts that hold onto the outer ear, making these much more comfortable for longer use. When you test the fit through the app, they’re a lot less finicky about declaring a good fit than other ear buds which seem to require you to further jam the buds into your ear canal. The noise cancelling is extremely good, and I’ve used them when I’ve been at crowded, loud restaurants and haven’t heard any of the background screeching.

7. 

   Rated 4 out of 5

   Eric Johnson – March 10, 2024

   4.0 out of 5 stars

   Very good sound. Controls are annoying and low volume for wearing outside

   Very good sound but I can’t get them loud enough for outside. Controls are quirky (tap?..swipe??). Inside they sound great for phone and tv.

8. 

   Rated 4 out of 5

   Peter van Donselaar – March 10, 2024

   4.0 out of 5 stars

   6 months and dead

   Good sound for an earbud but the delicate connections within the case soon became an issue. Buds would stay connected even when charging or wouldn’t connect at all. And now the right side electric connector finally broke & unable to connect or charge.Update! I spoke with Bose customer service, and they are shipping me out a new part. I am very satisfied with not only the service, but also the customer care representative I spoke with.

9. 

   Rated 4 out of 5

   audrey douglas – March 10, 2024

   4.0 out of 5 stars

   OK

   It keeps dropping and requires frequent reconnection. Previous style (QuietComfort Earbuds I) much better

10. 

    Rated 3 out of 5

    Paul T. – March 10, 2024

    3.0 out of 5 stars

    Perfect – Until You Update to Latest Firmware

    I have always been a fan of the original Bose QuietComfort Earbuds which I have enjoyed for a few years. When I temporarily misplaced them I decided to pull the trigger on the new Bose QuietComfort Earbuds II. When I first got them I was stunned! The sound quality was amazing, surpassing the already incredible first generation. The resolution was so good I was picking up nuances of sound never heard before in songs I had listened to for many years. The noise cancelling was even better than the first generation. The bass left me wondering how there could be so much impact happening inside my ear. Sound quality was 6 out of 5 stars.But then I noticed a firmware update in the Bose app. I foolishly thought that what was perfect could become even better. Wow, was I wrong. Shortly after the update, I noticed some random anomalies. For a split second, the sound would warp, almost as if the sync between the two buds skewed between stereo and mono. At first I thought it was just a random glitch in the source material but this proved not to be the case. The issue became more frequent and proved consistent on other devices with multiple sources. I officially had a defective product.Bose support was quick to exchange the earbuds for a new pair. They sent me a shipping label and were quick to ship on their end once they received my old set. I did not realize at the time that the new firmware was the issue. So when I got the new pair, guess what I did? Yep, updated the firmware right out of the box. Predictably, the same issue occurred with the new set. At this point I did what I should have the first time around and researched the issue online. It did not take long to find that many others were having the same problem since the update.The second call to Bose went similar to the first with a quick resolution to replace the headphones. I am now waiting for the new ones and hope they have an older firmware version on them. Unfortunately the Bose rep was not able to do anything but follow their script and had no information about if they were working on a fix for the firmware. i’m sure this is a known issue and hope that they address it soon.If Bose fixes their glitchy firmware then I will update this review and the buds will score a solid 5 stars.

    5 people found this helpful

11. 

    Rated 5 out of 5

    Wes – March 10, 2024

    5.0 out of 5 stars

    Truly cancel out 100% of the noise

    These headphones are without a doubt the best headphones I have purchased so far in my entire life. I say thus far, because I know that technology is able to continue to become greater and greater as we advance through time, but as of 2023 these headphones are so packed with technology that they meet every need that I could want out of headphones, and additionally have some extra really cool perks.I want to talk first about the number one need that I wanted these headphones to meet. They claimed that they had 100% noise canceling and I can confirm that that is absolutely correct. Closing out the loud outside world is something that is real true need of mine. I live in a major city, and everything is so loud that I can barely concentrate. I can’t go to the grocery store, out to eat, for a walk down the road, or sometimes even sit in my own home without having some sort of overpowering noise that I don’t want to hear.So here’s how these headphones work noise canceling-wise. I’ll give you two scenarios.Scenario one, I have had a hard day and had to talk to people all day. I’m hungry, tired, don’t want to talk to anyone or hear anyone’s voices. I go to my favorite fish restaurant because I’m too tired to cook but I know that I’m going to need some peace and quiet when I get there. I place my food order, then sit down at my table in a very noisy environment with lots of peoples conversations going in the background. Relaxation is just about to begin. I take out my Bose headphones, I insert one into my ear, and then immediately I hear this sound that sounds like a lightsaber. That’s the Microphones in the headphones testing the ear seal to make sure sound doesn’t get into the headphones. I insert the second headphone into my other ear, and hear another lightsaber like sound. For about two more second I can still hear peoples voices and then all of the sudden I hear a “beep” and everyone’s voices fade away! The noise cancelling has kicked in, and it’s time for me to enjoy my dinner with some relaxing peaceful music. I’m now sitting in the middle of a restaurant and I can only hear my music and no one’s voices at all. Sometimes I’ll turn my music off in the middle of the restaurant, and I’ll watch funny Instagram videos in the headphones. Usually after a 20 minute meal and some funny videos, I’m so relaxed and happy even after a hard day’s work, that I’m ready to go home and go to sleep.Scenario two. I live next to a very busy major street. I can hear lots of road noise, exhaust, loud stereos, and many other kinds of noises. I like to take walks and relax. It’s not very relaxing walking when I have to hear a lot of these noises. I insert my bose headphones , and all of the road noises fade away. All I can hear once again is my music. I have to make sure that I stay on the sidewalk when walking, because these headphones cancel out noise so well that if I try to walk on the road, I’ll likely get hit by a car because I will not hear the cars driving near me.So that being said, the main thing I love about these is the noise canceling. I mentioned that there were couple cool extra things about these that I wanted to tell you about. I do like the amount of bass that these headphones are able to produce. It’s way more than I expected. Additionally the clarity on these headphones is so good that I can can barely describe it in words. There is a treble mode, and a bass mode within the app so I can choose between these two modes and intensify the kind of clarity and or bass that I’d like.The charging case is a medium to small size. It fits well then my pants pocket and doesn’t get in the way when I’m in the gym. That’s one other thing that I wanted to make sure I told you about, is that these are the perfect headphones for the gym. I’ve seen several other people in the gym with them on, and now I know why. They don’t move around in my ears at all! I work out very intensely, and if headphones were going to move around then they would move around on me. They stay exactly where I put them even though I’m sweating on them non-stop for over an hour each day.I love everything about these headphones. My only regret is that I let the price of these scare me away for so long, and I didn’t order them soon enough.

    262 people found this helpful

12. 

    Rated 4 out of 5

    Wendi – March 10, 2024

    4.0 out of 5 stars

    Don’t drown out loud snoring

    My honest take on these is that I’m disappointed. So much hype is out there about how well Bose products cancel out noise. I bought these in hopes that they would make hotel stays with the loud snorer in my life bearable. Unfortunately, not even Bose is a match for this snorer. They do not cancel out the snoring. I’ve even tried playing Pandora through the earbuds and I can still hear the snoring. Additionally, they don’t stay in the ears while sleeping. So, I’ve resorted to having to wear these with Pandora music playing while also wearing a pair of over-the-ear noise-canceling headphones to try to drown out the noise. I typically do not expect perfection, but again with the hype and the price of these earbuds, I did expect better.

13. 

    Rated 3 out of 5

    Maximus Joseppi – March 10, 2024

    3.0 out of 5 stars

    These are the best headphones on the market 4/23

    Edit: They have finally glitched out and died on me. I do stand by that these are the best ear buds as far as hardware is concerned but their software is bad-borderline terrible. After 11 months they just wouldn’t connect anymore but Bose did honor their warranty and even send me ultras as a nice gesture.. but they had so many connectivity issues throughout my year with them, very often having to do a hard reset to clear whatever glitch was going on. They also don’t have an ANC off mode??? There’s no excuse for it and it makes these earbuds totally useless in windy conditions, on a boat, car with the windows down, bike, motorcycle etc… bose…. Take 10 minutes to add an off setting to these buds in the software. There’s already code for it since they turn off when you put them in the case or take them out of your ear… Let us turn them off. Worst feature and they didn’t change it for the ultrasAs of April 2023, these are by far the best ear buds on the planet. I live in my ear buds.. every day, almost all day I have them in watching videos and streams and some music so I always splurge on what the reviews say are the best. I had the Sony XM4s for 13 months and I used them every day until their battery very quickly went from lasting 6 hours to 4 to literally 1 hour. Their warranty is 12 months and at 12 months and 1 day, they won’t honor it. Had to throw them away after 13 months.I was extremely impressed with those so I was actually shocked when I first put these QC 2s in my ears…-The noise cancelling is revolutionary. Like, actually a game changer. I have $1200 noise cancelling aviation headsets and they don’t come close to these never mind the XM4s. It makes every other noise cancelling I’ve experienced seem like a gimmick toy by comparison, it’s actually a strange sensation is so amazing.-the sound isn’t even comparable to anything else. These are night and day way better than the XM4s and every other ear buds I’ve ever heard. The base actually sounds like a crisp powerful sub woofer with in depth deep powerful notes when listening to explosions or music. It’s just a powerful and full sound without any lacking areas.-they are extremely comfortable, so were the XM4s. It’s kind of a wash here because I could have both in my ears for 10 hours and be happy and I probably readjust them just as often as any other bud at the gym.-they look cool, better than the girlie XM4s that had that rose gold jewelry look that I had to sand down and paint black. These are masculine and nice right from Bose. On the bigger side but couldn’t care less for the noise cancelling and auditory performance.-the app and controls kinda suck, not going to lie. Had some connectivity issues with the app and had to reset the buds for it to connect to them. You need the app to connect to them change any settings.. I find it annoying that you can’t turn the controls off or customize any of the touch shortcuts. I had much cheaper buds with completely customizable touch controls and the app would let you turn off all or any singular touch control you don’t want for any situation. Bose, epic hardware, just hire one good software guy too.-the only actual problem and complaint I have with these are you can’t turn off the noise cancelling or noise enhancing feature entirely. If you are on a motorcycle or in heavy wind, noise cancelling buds give loud feedback and the XM4s allowed you to turn that off but still get audio, these are always on.Again, epic hardware, hire a software guy.Overall, nothing even comes close to these ear buds regardless of the mediocre software attached to them that you will almost never use after initial setup. That being said, they should solve that issue cause it’s not very hard to do and for $300 and the best hardware on the market, a good fully customizable software program to go with them would really seal the deal and complete the package.

    234 people found this helpful

14. 

    Rated 4 out of 5

    By Kris – March 10, 2024

    4.0 out of 5 stars

    Good and bad

    The good, these are by far the best noise canceling ear buds ever. Sound quality is really good.The bad, sometimes connectivity is problematic. I have had to put the ear buds back in the case on numerous occasions and retry connecting. They also don’t always notify you if you’ve received a text while wearing them. This doesn’t happen often but it has happened several times.Overall I like them. Comfortable enough to wear all day for me. With a couple inconveniences

    2 people found this helpful

15. 

    Rated 3 out of 5

    Amazin’ CustomerAmazin’ Customer – March 10, 2024

    3.0 out of 5 stars

    UPDATED: First pair arrived broken, second pair was better but still returned them…

    Currently have Bose Sounds Sports and theyre the best earbuds bar non but quite bulky and heavy so was excited to try them. Unfortunately I was very disappointed. The bass is completely distorted and the mids and highs are horrible. Had to send them back and just ended up keeping my Sound sports.UPDATE: So I thought it was strange how distorted the bass was on my first pair so I decided to try again. I was right! It appears the first pair was sent damaged and the sound was night and day without any distortion. Below I will list the Pros and Cons as to why I still decided to return the second pair.Pros:- Incredible sound. You pick up sounds and quality in songs you’ve never even noticed before. Whole new experience.- Touch controls are seamless and make it very easy for controlling.- Noice cancellation is the best Ive experienced for any earbuds I have ever tried.- Snug fit so if you want to use for running or sports.Cons:- Not as compatible with apple products as traditional airpods. You have to use physical controls to activate Siri and noise cancellation. Cant be done by voice.- Starts to hurt ears after 30+ minutes of use due to how snug they fit. Earhooks on bose soundsports are much better.- Bigger charging case than most earbuds that dont show battery life without having to access app and no wireless charging. Must use USB-C for charging.- You can only create one shortcut per earbud with long press.-Noise cancellation is only to block out sounds you can hear but does not cancel out background noises to listeners for phone calls. They can hear all background noises if you’re in a loud office or environment.

16. 

    Rated 5 out of 5

    Placeholder – March 10, 2024

    5.0 out of 5 stars

    Surprising ANC

    I live too close to an airport and the noise from the planes sometimes can be very irritating and distracting. I was pleasantly surprised how quiet my world can become with these headphones on quiet mode. If it’s really bad I can run some ambient sound at low volume in addition to the ANC and I literally can’t hear most the planes at all and what little I can make out is so faint it’s hardly noticeable to my overly sensitive ears. I was seriously considering moving, but now I can enjoy my wonderful home right here.

    One person found this helpful

17. 

    Rated 4 out of 5

    Rick – March 10, 2024

    4.0 out of 5 stars

    As close sound quality to corded as you will get

    The sound quality is excellent. You will be able to tune your sound through the app. The retain a charge for a long time.I have tried other bluetooth wireless vs wired ear buds. These sound closest to wired, they are worth the extra cost.Four stars because the different size ear fittings. The buds slide around inside your ears under any type of physical activity. It is annoying, constantly having to reposition them – and occasionally they fall out. I am talking about activities like jogging or biking, not shoveling snow.

18. 

    Rated 4 out of 5

    Justin Crafts – March 10, 2024

    4.0 out of 5 stars

    Compare against Beats Pro…

    So I have been torn what to buy and have been reading and reading reviews for weeks now. I finally decided it down to these and Beats Fit Pro. I really like these and honestly between the two you really can’t tell much difference. The noise cancelation is a tiny bit better in the Bose, but the sound and bass response is better in the Beats. It honestly came down to one deciding factor, the button to change songs and control the ear buds. On the Beats you actually have a bottom you can feel that clicks instead of the Bose where you just touch the outside. Obviously with the Beats, it’s very responsive with the button feel, the Bose were actually more difficult to control. Sometimes when you pressed it twice to change the song it would put it on pause, and pressing it three times would only change the song to the next track instead of repeating or taking you back a track. The Beats seem to fit a bit better than the Bose as well. Also, the Beats were $50 cheaper, honestly not a deal breaker either way, but it was added to the pros when I started adding everything up against the two. Overall my choice after about a week of comparing the two were the Beats. I actually really wanted to like the Bose more, because I have grown up with Bose and always had their products, but at the end of the day Beats came out on top. FYI, my wife also compared them and felt the same way and liked the Beats better.

    6 people found this helpful

19. 

    Rated 5 out of 5

    theleeshow – March 10, 2024

    5.0 out of 5 stars

    The first ANC earbuds that actually are noise-cancelling when you need it

    Browsing my order history going back to 2015 I’ve had 4 pairs of cheap wired earbuds.My favorite headphones are the Sony over ear WH-1000XM4. I tried the WH-1000XM5’s and still liked the older model better. The Sony’s spoiled me for their noise-cancelling ability. I fly for work almost every week. When I got this job the first thing I did was research headphones and picked up the 1000XM2’s and loved them.I’ve been hunting for a pair of wireless noise-canceling earbuds for a few years. I tried Samsung Galaxy Buds Live, Samsung Galaxy Buds+ Plus, Sennheiser Momentum True Wireless 2, Sony WF-1000XM4 earbuds, SAMSUNG Galaxy Buds Pro, and now these Bose QuietComfort Earbuds II.I wasn’t expecting much from the Samsungs and they lived up to my expectations. I returned them. The Sennheisers were the greatest sounding earbuds I have ever heard, but they were uncomfortable and the noise cancelling was poor. The Sony earbuds were also poor at noise cancelling and didn’t sound that great to my ears, especially compared to the over the ear models I love. They were also finicky and uncomfortable.I never seriously considered the Bose options in the headphones / earbuds game. “No highs, no lows, must be Bose.” The Bose sound has always been my least favorite. Clear, midrange, just baffling why people like it. Maybe my ears are damaged, but just not for me. Then I read a review. I took the plunge. No kidding – the noise cancelling on these is as good as the Sony over the ear models.My test for noise cancelling is taking the earbuds for a walk. I do a few miles around the neighborhood every day – and after the Sony’s entered my life, the ‘clomp clomp clomp’ of my footsteps with any other earbud/headphone has driven me crazy. I put these on last night and played a few tracks on TIDAL Master quality – Beatles, Prince, some classical, and there it was. That midrange Bose sound that drives me batty. I switched between these and the Sony’s – and the Sony’s sound great with no tweaking. They just sound great. I have fallen in love with pipe organ recordings because of the Sony’s I think. I love the way the recordings sound and feel in the Sony’s. No way these Bose are going to cross this hurdle of sounding like Bose. It’s just what they are, not my taste.This morning I tweaked the EQ on my phone to make the Bose less Bose-sounding, and started on my walk, and I couldn’t hear my footsteps. I COULDN’T HEAR MY ‘CLOMP CLOMP CLOMP.’ Oh my goodness. Why do these have to be Bose! These things are a miracle. A MIRACLE. So I dug into my phone’s sound settings a little more and saw they have different sound settings for people, depending on their age. I clicked on my age (none of your business!) and the Bose sounded better. More in line with what I’m used to. I played a pipe organ piece and it didn’t sound as full as the Sony’s but it was fine. It passed my test.I have read the Bose doesn’t use the fancy high quality codecs the Sony’s use. I could hear sound degradation on quieter passages of a classical recording – but I looked at the recording and it was on a not top-tier label, so maybe it was just an average recording. But the bottom line is- after returning several pair of earbuds for the reasons spelled out above, I am actually going to keep these.I discovered the Bose app has it’s own EQ which tweaks the sound a little better than my phone’s. There is also a mode where it cancels the sound I want canceled (‘clomp clomp clomp’), yet I could hear cars approaching and my feet crinkling leaves in the street. Fantastic!

    104 people found this helpful

20. 

    Rated 5 out of 5

    Kristie- B – March 10, 2024

    5.0 out of 5 stars

    QUALITY SOUND

    Bose sound quality never disappoint me, it’s really good as usual. The fit for my ears right out of the box is fine it’s comfortable for me and I love the fact that it stays in my ears compared to others. The level of noise canceling part is really good for earbuds, I have the 35’s so I was surprised. I bought earbuds so I don’t have to use my 35’s unless I am traveling but wanted to use this while I commute to work or in the office to take a phone call or exercising, especial exercising. I would recommend this product

21. 

    Rated 5 out of 5

    P.S. Noonan – March 10, 2024

    5.0 out of 5 stars

    Thrilled with my first pair of wireless earbuds.

    This is my very first purchase of wireless earbuds (well, I purchased 3 others at same time, to compare them to each other). I did a decent amount of research in a short period of time, and landed on three of the highest rated. These, the Sony WF-1000XM4 and the Beats Fit Pro. I’ll start by stating that I haven’t felt compelled enough to actually write a review in years. I was so afraid these would disappoint me based on other reviews and Reddit threads, but after just a couple minutes listening to music with these and the Sony earbuds – I had determined an easy winner. I didn’t even bother opening the Beats Fit Pro because I knew there was no way they wound better than Bose. My previous earbuds were Bose Soundsport (a gift from someone), so maybe I just have some bias because I’m accustomed to the sound that Bose delivers. My only other prior experience with ANC wireless earbuds is Apple Airpods Pro (I think first generation?) and all I remember when I tried them is instantly thinking the music quality wasn’t even close to my Soundsport. Which is a good segue into my Pros and Cons list.PROS:1. Sound/Music quality. I’m not educated on all the components of sound/music, I don’t know the exact science of what’s what, I only know what sounds good to me. I know when music sounds “full bodied” and that’s how I’d describe these/the Bose sound. The bass especially. I love Bose bass.1. Comfort. One of my biggest gripes with the Bose Soundsport was the fit/the wing tips. I HATE the wing tips, even with the smallest size they would cause soreness in my left ear in less than hour. In contrast, I LOVE the way these fit/feel. I have worn them for 3+ hours with zero discomfort. And that’s with the size that they came with, I haven’t even tried the other sizes yet to see if they can be even more comfortable.2. Noise Cancelling. Again, I’m not highly educated/experienced in this area (Soundsport didn’t have ANC), but I can tell these do it well. I blow-dried my hair while listening to music and I couldn’t hear the blowdryer at all (I did have my music up to max/near max volume), but still. I did try to compare this feature with Sony’s, and either Sony’s ANC was malfunctioning (I researched and troubleshooted), or it was just really bad in comparison to Bose.3. Easy set-up/sync. Scanned a QR code, downloaded the app, and boom, I was connected. I’ve had zero connection issues. (I have a Galaxy S21+).4. Aesthetic. I like how they look. I didn’t like the weird knob thingy on the Sony, and I don’t like the very obvious “b” Beats logo that’s on the Bits Fit Pro, so I am extra grateful that I ended up liking these the most, because I also like how they look the most.CONS:1. Hiss/static noise. One of the biggest complaints I saw people have with these is the faint static/hiss noise (when no music/sound is playing), particularly when in Aware mode (ANC turned off). And yes, mine make the noise, and it can be heard even if music is playing at a very low volume, and yes it’s annoying, but when I considered how infrequently I would have my earbuds in but not have any music/sound playing (or have volume low enough to hear the static), I determined that’s really not a deal breaker for me, and it doesn’t outweigh the pros.2. At first they were a little difficult to remove from the case, but I have quickly gotten better at knowing where to grab/how to remove.NEUTRAL FOR NOW/WILL UPDATE LATER:1. Call/mic quality? In my research I also came across a lot of complaints about call quality, people say that the other person on the line can barely hear them/there’s a lot of noise, etc. For me, I literally didn’t even consider this a factor in my decision making, because I barely care. It’s not my primary purpose or use for my wireless earbuds. However, I’ll eventually test it out and will update my review later with my experience.2. Touch controls. I’m new to this, so it could just be a learning curve, but every so often I have trouble getting the touch controls to respond or do exactly what I want. I like it, I think it’s neat, and I’m sure I’ll get better at it, but I also expect touch controls in general to be finicky on occasion.CONCLUSION:While I would recommend these to anyone, I do believe the best choice for everyone is going to be different, and that it’s important to know what your priorities are, what annoys you more, etc.For me personally, the primary purpose of my earbuds is for enjoying music for relatively long periods of time, oftentimes while engaging in physical activity/chores, so sound/music quality and comfort are my two greatest priorities, so for my purposes, I am absolutely thrilled with these.

    242 people found this helpful

22. 

    Rated 5 out of 5

    BP1 – March 10, 2024

    5.0 out of 5 stars

    Love These Buds! Bose Does Not Disappoint.

    I’ve had Bose Soundsports for 6 years. Sound quality has been amazing. I gave them tons of use (gym, yard care, etc) but it’s time for new buds. I started looking at Bose products because of the sound quality. But the new rings they use for ear fit concerned me. How will they stay in my ears during workouts without the effective ‘wings’ I’m used to on the Soundsport? Short answer: They stay in great. I switched out the earpieces and rings to customize the fit and after 2 hardcore trips to the gym, I have no issues with fit. Comfort was also great after 90 minutes of continuous use.I had concerns about connectivity after reading the reviews. I initially freaked because I had an issue right out of the box. The left bud wouldn’t immediately connect and the tap control features on the buds were not consistently working. However, I downloaded and installed the software update and I’ve had no connectivity issues since. They are working flawlessly with my iPhone 14 Pro.I’m not concerned about battery life because I only use buds for a couple hours at a time. However, I will join others in questioning Bose for not including wireless charging as a standard feature. It’s not a dealbreaker for me, but it would be nice to have without dropping more $ on a new case.I’d also like to give kudos to Amazon. I ordered these at 6pm with an expected delivery time of 5a-8a the next morning. They arrived at 10p the same night I ordered. Impressive. Had them ready to go for a trip to the gym the next day. Rock on, Bose and Amazon!

    27 people found this helpful

23. 

    Rated 1 out of 5

    ejbleen – March 10, 2024

    1.0 out of 5 stars

    UPDATED REVIEW: Returned, just within the return window

    UPDATED REVIEW: Returned to Amazon.Multiple problems cropped up after several days.1) Only the right bud would work.2) The accompanying app refused to acknowledge the existence of my iPad – the iPad that I’ve used with the buds since I got them. iPad Settings could see the buds, but couldn’t connect to them.3) Finally, this morning the buds could “see” but would not connect to my Dell Win11 laptop, with which they’ve worked since I bought them.I did the usual stuff: forget and repair, reset the buds, blah, blah, blah. As you’ll understand if you read my original 3 1/2-star review, there is little about Bose support for this device that would tempt me to believe that contacting the company would be any use at all.When the buds work, the sound is good. But my entire user experience has suggested from the start that there is something very wrong with Bose’s management of this product, from its design to its documentation and support. This is not a $200+ product – at least, not in my experience. In fairness, your experience may, of course, be different.BTW, the link to the online English user manual for this product is still in French. When I looked at it more closely, I realized that it is not even for the QC buds – it’s for some amplifier or other! If I were responsible for product support at Bose, I’d be making it my business to see that Amazon reviews of my product were read and acted on by someone at the company. This relatively minor problem with the online user manual suggests that Bose doesn’t read our reviews …. :(ORIGINAL REVIEW: These were my replacement for my Jabra Elite Pro 7 wireless buds, the left of which gave out less than a year after I bought them (just like it did for many unfortunate purchasers).Let me talk about the pros of the Bose earbuds first:1) Excellent fit in the ears;2) Excellent, full, warm sound (though I qualify this a little below);3) Ability to connect to up to 8 devices. The buds remember those devices, so the moment you select the Bose earbuds in your device Bluetooth app they’ll connect. Easier than either of my Jabra sets;4) Magnetic, so won’t fall out of case;5) Can be “recognized” by your device as soon as you open the case – you don’t need to take them out;6) Friends says that the call quality on their end is excellent;7) Works fine with Windows devices – something that Jabra still doesn’t seem to be able to do;8) The buds appear to remember your various settings even if you use them with a device that doesn’t have the app. Very good!9) You can use one earbud (e.g. for phone calls);10) Noise canceling is excellent.A word here about the sound quality, which I wouldn’t class as either a pro or a con. The buds seem to me to be very bass-heavy, but in saying that I’m aware that the tight fit of this sort of earbud design is so much a part of bass response that it might be my fit, though it is entirely comfortable, is too tight. I run the bass end of the equalizer at about -4 (db? – there’s no volume unit specified).OK, now having said that, the bass response seems to me to extend way down the spectrum in the orchestral music that I listen to. You can almost feel the resonance of the bows on the double-basses, or the movement of the air when the bass drum is struck. Far and away more satisfying than any other in-ear phones, wireless or wired.Now for the cons. Some of these are simply eccentric design decisions. Some of them suggest sloppiness in overall product management or integration into the overall product experience.1) The fit in the case is peculiar. Getting them out requires an odd pinching of forefinger and thumb, and I can’t take out the left bud with my right fingers – I have to use the left hand. Similarly, stowing the buds isn’t intuitive at all, either in the left-right axis or top-bottom axis. I’ll probably get used to it, but it’s definitely a little strange. I have the glossy black ones, so there are no tell-tale shadows in the case to guide the eye;2) There doesn’t seem to be any obvious way of determining how they work when you first open the package. There’s a small QR code, but that gives information about installation, not use. If you go to the Bose website (at the time of my writing this review) and download the user guide in English, it turns out to be in French! And at least one of the web links from the app is dead.3) Controlling the buds involves touching the outside of the buds in various ways: brief touch, long touch, or a slide of the finger. This has the advantage of being “solid-state”, as opposed to a clickable switch that can wear out. But the buds sit far enough out from the ears that knowing exactly where that “touchable” area is to be found can be difficult. And that is a problem, because a tentative slide (change the volume) can be interpreted as a touch (stop/start) – you need to be confident.4) The app is poorly designed. Here’s an example: You can connect the buds using your regular Bluetooth connection, although the app supposedly will do it for you. If you have connected without using the app, however, then the app doesn’t know you’ve connected … and you won’t be able to do anything else with the app until that connection takes place. And I’ve not found out yet how to delete the “Work” profile I created at the app’s suggestion ….5) There is a young woman in my earbuds, and when she talks to me about battery strength she sounds bored to death. I’m not surprised, since she insists on telling the the name of the device I’ve connected to, and the default name of Windows devices is a long and incomprehensible string of gibberish ….OK, here’s the summary.I like the sound and the fit, and I’m glad I bought them.However, the overall attention to the user experience doesn’t suggest Bose to me, or any sort of premium product for that matter. At $149 they’d be a no-brainer. At their present price, which suggests a luxury experience, I think they’re too expensive.

    267 people found this helpful

24. 

    Rated 5 out of 5

    Lillyander – March 10, 2024

    5.0 out of 5 stars

    A life changing purchase and fixed connection issue

    I work in a dental lab and I have bad noise sensitivity issues. Bad enough to bring anxiety attacks. I was hesitant to buy these because of the price. I tried other ear buds but they did not cancel anything enough. My hubs demanded I buy these and so I did and good lord the peace these have brought me. What sound does make it through is dampened so much that it’s barely there and no longer triggers me. I cannot believe that these little things can block SO MUCH. They are so comfortable that I forget I have them in and the cool little bands they have around the bud keeps them in. They ain’t going nowhere! They weigh NOTHING. Easy to get them in and remove. I love that the volume control is a swipe on the side of the bud. Also you can tap three times to repeat a song! I find them very good with phone calls too (android). They are VERY sensitive to my touch commands. I don’t have to mash the hell out of them to get them to pause, skip or go back.Music and audio books sound brilliant!! I find that the sound from the buds does not have to do battle with any background noise making for an awesome experience. Every other pair of earbuds I have had including Sony’s has had to do battle with background noise because they could not cancel squat at my workplace.On the connection issue, I had it. The left one stopped syncing. I tried twice to fix it and twice it stopped syncing. I was a sad panda and almost returned them until my hubs told me the left bud syncs with the right bud so if I was taking the left one out first ( I was taking them both out at the same time), it could be causing an issue. I reset the whole thing. Then I started taking the right on out first and putting it in my ear and waiting for the, battery at blah blah percent prompt then the tone that tells you that it’s on. Then I take the left one out of the case and put it in and I have never had another problem and I waited a over solid month of nearly everyday use before I posted this. Not one more problem. If you are reluctant about this issue, just remember you can always return them and get your money back if you can’t fix the issue. It’s freaking worth a try!!! This is an amazing life altering product that has made an ENORMOUS difference in my anxiety level due to constant bombardment of NOISE.On battery life. At work I keep the earbud case plugged in. When I go on break and lunch, I put them back in the case to charge. I have never had the battery run out on me. I am there for 9 hours.In my opinion these are worth every damn cent. I cannot be without them now. Just remember to take the right one out first and put it in your ear and wait for the tone that tells you it’s on. Only then take the left one out.

    110 people found this helpful

25. 

    Rated 4 out of 5

    Chris – March 10, 2024

    4.0 out of 5 stars

    Connection issues made me have to return

    Man, I thought I’d found the perfect earbuds and am so bummed I have to return these. A little background: I’ve been using v1 of the Airpods Pro for about 2.5 years. One of them flaked out last week so I began searching for a replacement. While I’m well within the Apple universe (MacBook Pro, iPhone 13 Pro, iPad Pro, etc) I also use Windows quite a bit. In my search I read dozens of reviews on earbuds, and the vast majority of them almost presumptively point Apple users to the Airpods Pro 2. I get it, in theory everything syncs up and works better. But there were things I didn’t like about the Airpods Pro 1 (ANC was mediocre, and particularly bad on a plane; sound quality was meh). So I was actually eager to step outside the Apple box and try something a little more universal. I narrowed my search down to two, and ended up purchasing both the Bose QC II as well as the Airpods Pro 2, with the intent of doing my own use case testing and returning one.Upon receiving and trying both, it took me less than 30 minutes to decide which to keep: The Bose QC II.The ANC on the Airpods 2 was very, very good, but the Bose QC II just took it a couple notches better. As I travel on airplanes quite a bit the ANC was very important to me, and like I said my experience with the original Airpods was lacking.Additionally, after playing a few of my favorite songs with each unit, the Airpods Pro 2 sounded good, but the Bose QC II again came out on top. I’m not an audiophile, but the sound was just richer, with more depth; I heard certain notes in a different way than I ever had with the Airpods.It was at this point that I decided to send the Airpods back, which I did the following day, ready to begin my new and better audio life with the Bose QC II. Everything started out in a state of bliss. Working out of a home office, I could no longer hear my wife working through her accounting problems via Zoom calls in the other room. (FWIW, I also didn’t hear her when she came up behind me and asked if I wanted something for lunch). I received a call, and though I fumbled a bit with the controls the first time the call quality was fine, and they seemed to be able to hear me OK.However, the first chink in the armor came just this evening when I tried connecting the Bose QC II to my Windows system in preparation for a call I have tomorrow. Connection via Bluetooth was simple and straightforward. I then went to a news site that I knew had videos and listened. For some reason the sound kept clicking in and out. I thought it might be the connection with the site, so opened Spotify and played a couple of songs. Same issue. I then went to the Bose app on my iPhone, which said it was having trouble connecting, even though it was in fact connected to the PC (albeit a little glitchy).At the end of the day, this last experience seems consistent with so many of the other reviews that I read up here (thank you), and I just don’t want to be dealing with this again and again (and especially not after I’m past the return window!). I have no interest in going through a tech support call with Bose or them sending a new pair. For $300 plus tax I shouldn’t have to, and these should work more seamlessly. So I’m returning, and I’m not sure what I’m going to replace them with.A few other observations:- The controls for pausing, skipping forward, moving back, volume control, etc. work and are intuitive, however a few times I inadvertently paused music when I was just trying to adjust the earpod. This wasn’t the deal killer; I figured in time I’d get used to the sensitivity and figure it out. But it was a little annoying and perhaps some sensitivity adjustments, or more of a haptic-type feel would work better.- The earbuds themselves fit great out of the box. I didn’t even try the other sizes. They were very comfortable.- I liked how each time I put the earpods in it told me how much battery was left in each.- The charging case is slightly larger than the Airpods case, but still very pocketable. I could care less that it doesn’t support wireless charging, just not a big deal to me. The magnet holding the earpods in also seemed a little stronger than Apple’s case, which I really liked because anytime I accidentally dropped the Apple case the earpods would fall out and slide all over the place (wood floors).In summary, again I really, really wanted these to work out. I was so impressed with the ANC and sound quality, and liked how the bass and treble could be adjusted in the Bose app. It’s just a shame that it had these connection glitches with my computer system. To be clear, I’ve read that Bose customer support is good and fair, but again if I have to call customer support to just to properly use a pair of $300 earbuds then something is wrong.UPDATE:So before returning I decided to try one more time with connecting to computer. I shut down all devices (iPad, etc) that were near the computer, to reduce any potential interference. This resolved the issue with the sound breaking out and the earbuds worked fine.I then shut down the computer and reconnected them to the iPhone. All good. However, when I rebooted the computer I somehow lost the connection with the iPhone, and what I was listening to stopped playing. I then looked at the Bose app and it was somewhere in no man’s land, searching for a connection with the earbuds. Only a reboot of the phone got the app out of this mode, and allowed me to reconnect.So… this takes me back to my original point: These are among THE MOST EXPENSIVE earbuds on the market right now. I’m the consumer and it’s not my job, nor interest, to troubleshoot problems and jump through hoops to figure out what’s going on. That should have happened at in the Bose QC department, but from my brief experience combined with all the reviews I’ve read, it seems like something slipped past them.Thank you and God bless.

    1,096 people found this helpful

26. 

    Rated 5 out of 5

    andyyv1 – March 10, 2024

    5.0 out of 5 stars

    Great If You Have Annoying Neighbors

    This is the first pair of noise-cancelling earbuds I’ve owned and these exceeded my expectations. I have Bose over-the-ear noise cancelling headphones too, but they tend to hurt my ears despite replacing the pads. So far, the earbuds do not hurt my ears and work better than earplugs if you’re trying to get rid of the bass-sounds around you; I have noisy neighbors, kids running around next to me in the apartment I live in and these get rid of their annoying sounds. Battery life is great – I don’t have to plug them into the wall but maybe once a week. I can also sleep on my back with these in. Sleeping on my side is a little more tricky since you can’t have your ears directly on your pillow but I do use them sometimes just to help me get to sleep – they work better than the QuietOn earplugs I have for noise cancellation and they don’t hurt the insides of my ears like all earplugs eventually do. Also, I do not have the mobile app for this, but for my purposes, I don’t need it; It does what I want it to do as far as noise cancellation which is the primary reason I got these. Music doesn’t sound bad – it’s a little bassy but I cant readjust eq in the program (mostly Spotify). These are a real life-saver if you need more quiet in your life.

    11 people found this helpful

27. 

    Rated 3 out of 5

    Amazon Customer – March 10, 2024

    3.0 out of 5 stars

    Works Wonderfully Until It Doesn’t

    I really liked these earbuds for about 3 months, liked them modestly for 2 months, tolerated them for 2 more months and then had to send them back when they stopped working today. When they work, which is irregularly, they are the best noise cancelling earbuds I’ve used bar none and I’ve used pretty much everything made by Sony, Samsung and Bowers & Wilkins. They are a bit bass heavy but that can be equalized out when listening to music. The major problems are three different connection issues and then eventually the death of the right ear bud. First, they don’t sit well in the case which meant I had to adjust the stabilizer band and often tap the right ear bud to make sure it was seated. If not, you will lose the ability to connect to anything as everything connects through the right ear bud. Second, I would lose the left earbud sound at least 3x per week mostly when going from WiFi to cellular coverage. That would be fixed by putting the earbuds in the case for 10 seconds and then putting them back on. However, even that would occasionally lead to loss of the left earbud multiple times on a 15 minute walk. If I charged them for more than 2 hours, I would also often lose the left ear bud connection.About once every 1-2 weeks, I’d have to hard reset these, which meant that I would have delete the QC Earbuds ii from the app and the phone and then charge the case and hold the connection button for 25 seconds while doing so. The issue here is that if you don’t have a USBc cable with you that you can use to charge the case, this won’t work. You would then re-pair the device through the app and to the phone and then it would work. However, the last time I did that today, it would no longer connect to anything as the right ear bud won’t recognize the contact in the case.Finally, the app is garbage. About 20% of the time even when working to play music the app didn’t recognize the earbuds. I have a bunch of Bose products that have lasted forever. This one is really disappointing, which is made worse by the fact that it is really a wonderful device when it works.Update: I sent them back and received a new set of earbuds that for the past month have worked fine. For these, I’ve taken three different new approaches. I don’t use them with any other device except my cellular phone. I found that they would often drop the connection if I had another device paired to the earbuds that was on. I don’t do that any longer. I purchased a case to put the case in as I’ve found that dropping the case causes the earbuds to lose their ability to sit in the case which makes these no longer functional. Finally, I’m very careful when handling these buds as they don’t tolerate being dropped. With this approach so far so good so I’m upping my rating to three stars for now.

    45 people found this helpful

28. 

    Rated 2 out of 5

    Kindle Customer – March 10, 2024

    2.0 out of 5 stars

    Physical product Nice sound/ noise cancelling. TERRIBLE software/ connection issues.

    Bought these back in February on sale for $250 after my Jaybirds (I had for nearly 5 years) finally bit the dust. As someone who uses earbuds daily for work, home, and gym; God knows how many hours I had on my Jaybirds listening to music, podcasts, and audio books. I actually felt sad when they broke and had huge expectations with these Bose. They’re the first Bose I’ve ever had and I REALLY wanted to love these.The first month-ish they were great! Getting a new piece of tech years ahead of your previous, you really notice the sound quality, noise cancellation, batter life, and quick charge features. Unfortunately, that was were the good news stopped.Immediately, I noticed the right earbud is like the main unit. They won’t operate independently while the right earbud is in the case which was a bummer not having that feature anymore, since I had this from a product years older, but not a dealbreaker for me.The BIGGEST problem is the connection issues. The software/ Bluetooth in these SUCK. You could have the greatest speakers and noise cancellation features in an earbud ever and it doesn’t mean a damn thing if they don’t actually connect/ work properly.I’ve had all manner of problems on this front from the earbuds not connecting in general, to the left/right speaker individually not connecting, or going-out/dropping randomly. Sometimes they’ll be working just fine, until you pause whatever you’re listening to and then you lose the sound/ connection and have to reset the Bluetooth connection/ put them back in the case and take them out again to get the sound back. There have been times when you place them in your ear and they register they’re connected via the echo sound and voice saying so, only for you to wait 10-45 seconds for the sound to actually come through the speakers. I can go on-and-on about this forever, like every other month some new problem with the connection appears.I have a Galaxy S22 ultra so one of the newest/top end phones at the time as I believe the 23s were just about to roll out as I got these earbuds. Kept everything up to date, only device paired, have unpaired and cleared the cache then re-paired with the device, and every other trick Bose recommends on their website for troubleshooting the connection issues… It’s still an ongoing issue that has been such a frustration.Another issue I’ve found was they never stayed in your ears very well. Moving your head suddenly or side-to-side can easily cause them to fall out. I switched the earpieces to the largest size that it comes with but still have problems now and again. I’m sure its a personal thing with the earpiece sizes and you could order 3rd party earpieces that fit better to solve this issue but with the connection issues being what they are, I never bothered investing more $ in a defective product.This leads me to my last issue though, due to previous issues, I never used these earbuds for the gym/ working out/ running. So you’d think that would cut a lot of wear and tear down on the product. Yet, come October here and the hinge on the top cover of the case gave out and broke off. Luckily the magnets on the earbuds are strong enough to keep them in place in the case to not fall out while in your pocket. But that was it, roughly 8 months of ownership and the case already gave out which caused me to come back and write this review.When they work, they work great, but unfortunately that was short-lived in my case. If you wana roll the dice good luck!Personally, its been such a let down and pain that I will never buy another pair of Bose again after this.

    26 people found this helpful

29. 

    Rated 3 out of 5

    Josh rizzolo – March 10, 2024

    3.0 out of 5 stars

    One of the flimsiest feeling cases and some of the least consistent software

    I want to like these headphones. I love their sound quality, noise cancelling, ear fit, and touch controls. All great. The touch controls specifically stand out against things like the Galaxy buds+ which I owned last. Touches on the ear are registered well, as are the small “gestures” to change volume (Swipe up and down on the ear).That being said, two things that define the true-wireless headphone experience more than anything else for me are the case and the user experience. Firstly, the case is fully plastic with a very light lid. Build quality just feels distinctly low for the price point here. It doesn’t seem like it always forces the headhphones down into the charging position, as sometimes they stay connected to my phone when in the case, despite full case battery. The case isn’t horrible, but it stands out as disappointing against more reasonably priced earbuds from years ago (again, the first Galaxybuds+). I won’t complain about case battery life or ease of use though. It is simple to activate pairing mode with the case, and I don’t run out of battery in it like I did with my old earbuds.The user experience is really the thing I have the most gripe with. By user experience, I specifically mean the seamlessness with which the headphones connect and sync with the phone when a connection is started. For the most part, it’s not bad. Taking both earbuds out of the case and putting them in your ears at once works well most of the time. However, I have had consistent issues using the left earbud by itself. These issues are unique to the left (at least for my pair) with the right functioning almost as expected on its own. The times I do have connection issues with both buds, however, they are more persistent than with any other pair of headphones I have yet owned. Sometimes I put them in my ears and they connect, but I hear nothing no matter what I do. In the end, the only way I have consistently fixed this is to unpair them from my phone and restart my phone. Only then can I try to repair. I have not found another sequence that works, despite multiple resets, unpairs, trying one earbud or the other, checking my volume, etc. It’s truly annoying to have to deal with this at this price. Thankfully, this could be a software issue, and thus could be patched. Fingers crossed.In the same vein, the app needs some large updates. While it mostly works well, the devil is in the details. No matter what I do, the headphones don’t actually seem to remember the mode they were last in when I put them back in my ears. Ok, not horrible. Can’t change the default mode of the single earbud either as far as I have found. Still not horrible but getting annoying. The worst part, however, is that the app will read that the earbuds are in a mode they are not in very often on startup. Seems like the app doesn’t read the mode from headphones on start. This means, if you want to change the mode to noise cancelling for one earbud in the app you must change the mode from quiet (default on the app despite not being the default for single earbud) to aware, and back to quiet to get the noise cancelling. You can also change modes via the touch functions on the earbud, which doesn’t require this annoying switch and switch back behavior.No dealbreakers here. Overall good headphones with good sound, noise cancelling, and battery. But, competing at the $250+ price point, the build quality of the case and the software polish are disappointing. Were I to go back, I’d try a different new pair of earbuds, likely from Sony as I like their overear and their earbud cases.

    One person found this helpful

30. 

    Rated 4 out of 5

    Kindle Customer – March 10, 2024

    4.0 out of 5 stars

    Great headphones, but I can’t get them to stay in my ear.

    I had a previous generation of Bose noise-cancelling, in-ear headphones that I had misplaced, so I ordered these expecting an improvement upon the ones I had grown to love. Unfortunately, I was disappointed to discover that they are very difficult to fit into my ears in such a way that they will reliably stay put while exercising or walking. They require a “twist” to sort of lock into place, and none of the provided inserts seem to work for my ears. Any jostling, especially if you’re at all sweaty, will cause them to work loose and fall out. What’s more, they rely on a tight “seal” in the ear for the noise cancelling to really work, and that can be very hard to achieve. After buying them, I located my old ones, so I’ve had a chance to compare them side-by-side by going back and forth, and I honestly prefer my old ones to these. These do have slightly better sound quality, and perhaps better battery life, but honestly what does that matter if they don’t stay put? I still use them on the airplane, where they aren’t likely to fall out, but I don’t bother using them while exercising.

31. 

    Rated 4 out of 5

    V. Haney – March 10, 2024

    4.0 out of 5 stars

    Yeah, that’s the sound!

    I got a pair of Beats earbuds for Christmas. I hoped they would be a little less expensive but still deliver that rich sound with good base. I was wrong… they sounded like my tinny $39 pair I used to listen to books. As soon as I hooked up the Bose earbuds, I got the full, rich sound I was looking for! Guess I should have asked for these in the first place.Updated this… quit charging after about 3 weeks. shows poor product design, but their customer care replaced the entire thing… I hope. It’s still in the process of being replaced. Not what you expect with an expensive product!!! My old $39 earbuds are still working and charging… just not very good sound quality!

32. 

    Rated 4 out of 5

    Kelly johnson – March 10, 2024

    4.0 out of 5 stars

    Don’t try and take out the ear buds while sitting on a couch

    Just got these yesterday. Sound quality: A.W.E.S.O.M.E. Noise cancellation: amazing. I can’t speak to battery life, because I used them for maybe an hour. BUT, they are incredibly difficult to remove. While my fingernails aren’t long, I couldn’t grab. I have a couple broken nails on my right hand, and it was still difficult. I loosened one enough from the case to get it, but it’s also slippery and landed in the corner of my couch. I was able to grab it before it fell to the bottom, but please beware. I’m not sure yet what I’m going to do. I’ve never bought anything like these and I’m hesitant to keep if they will get lost before I have a real chance to use them.

    One person found this helpful

33. 

    Rated 5 out of 5

    JHamm – March 10, 2024

    5.0 out of 5 stars

    My favorite earbuds so far!

    I have used several Bose wired earbuds over the years and they are all good, but never sounded nearly as good as Bose headphones. However, these Bose QuietComfort Earbuds II are amazing! They sound better and cancel noise noticeably better than my Bose QC45 headphones and they are very comfortable to wear. I love how easy they are to carry on a plane. I wish Bose would have included the option to buy a wireless audio transmitter for use on a plane. Unfortunately, I found out these earbuds don’t work on in-flight entertainment without a wireless adapter. That was a bummer! Other than that, I am glad I bought them, I love using them and I highly recommend them.

34. 

    Rated 4 out of 5

    kb – March 10, 2024

    4.0 out of 5 stars

    Good with six month update.

    These are good , wish I hadnt wasted my time with other brands and just bit the bullet and got these first. The only negative is that the case they are in is slippery. It keep slipping out of my hands, and when the case hits the floor, the top opens and the buds spill out.A textured case and a stronger spring on the flip cap. Otherwise very nice. I wear mine on the plane, mowing the lawn, and splitting wood with the splitter. It knocks the noise down substantially. Even blocks annoying conversations in a crowded room. Not bulky.Six month update:Still sound great. The little rubber band that surrounds the ear bud to make it easier to get out of the case easily falls off and gets lost.The buds need to be reseated in your ear every so often or they fall out, resulting in having to chase it across the floorMost annoying is they don’t seat very well in the charging case all the time. This results in staying connected to your phone and all calls going to it. It also discharges the earbuds so they are dead when you need them.Battery life is good. I wear them an hour every morning at the gym, and when doing other stuff aside from calls.Next time I’ll get ones that loop over the ear so I don’t have to run after them when they fall out.

    One person found this helpful

35. 

    Rated 4 out of 5

    Mark Graves – March 10, 2024

    4.0 out of 5 stars

    Sound great

    Bought for me to wear when riding my motorcycle. The sound great till you get some wind and the noise cancelling starts to go in and out. Drove me nuts and there is no way to turn the noise cancelling off. There 2 modes aware and quiet. Even riding a bicycle it can be annoying.

36. 

    Rated 4 out of 5

    Dr. Noreen – March 10, 2024

    4.0 out of 5 stars

    Great sound!

    They keep falling out of my ears. So, not for everyone. When they stay in, they have great sound and are very comfortable to wear.

37. 

    Rated 4 out of 5

    Brent – March 10, 2024

    4.0 out of 5 stars

    Great

    Very good sound quality. Noise cancellation is best I found. Volume doesn’t go very high but that’s on every ear bud I tried. I ended up keeping these and returning the rest because overall this was the best. But I did get them on sale or I would have chose the galaxy pro 2 buds. But since they were same price I stuck with Bose.

38. 

    Rated 5 out of 5

    adam bruesch – March 10, 2024

    5.0 out of 5 stars

    These are the best

    Sound is what you expect from Bose, and for the price it had better be good. They are. What separates these from the test and comes close to justifying the price is the active noise cancellation. Superior to Apple in every way, so if you are going to spend the money, get these instead. If you are hung up on the price and active noise cancellation is not as important, by Ancor SoundCloud. For a fraction of the price they beat Apple everyday. Bose is the best, but expensive.

39. 

    Rated 4 out of 5

    Jack – March 10, 2024

    4.0 out of 5 stars

    They sound good…

    They work well and sound great, but they really don’t fit in my ears with any of the fitting sizes or combinations.

40. 

    Rated 4 out of 5

    AJ – March 10, 2024

    4.0 out of 5 stars

    Not worth the money

    Would not purchase again. Sound quality and noise cancelling are great, but they won’t stay in ears and constantly fall out. Disappointed to say the least, especially considering the price.

41. 

    Rated 4 out of 5

    UnderWaterSuperHero – March 10, 2024

    4.0 out of 5 stars

    Great Audio, Great Fit, Features/Connectivity Need Improvement

    I purchased these primarily because I’ve owned and have loved everything about my experience with the Bose QC35II Headphones. Also, the reviews about the audio quality from those who have used competing brands and especially from those who have compared the BOSE earbuds to the BOSE headphones made me relatively certain that I would be satisfied with the audio quality of these earbuds.The connectivity features of the BOSE earbuds however, are lacking. Things that you think should work intuitively, don’t always. For example, the earbuds don’t automatically connect to the last source they were connected to when you put them away, and there is no way to select a different (paired) source using the touch-sensitive controls on the earbuds. Instead, you have to go to your TV or PC or phone’s Bluetooth settings to connect the earbuds, and that isn’t always as reliable as you would expect. I don’t like having to rely on using an app or placing the earbuds in the case to switch sources.A glaring omission with the app is that while it does provide charge level indications for each earbud, WHY is there NO CHARGE LEVEL INDICATION FOR THE CASE?!?!?! It’s very annoying to place your discharged earbuds in the case for an hour, thinking they will be fully charged, only to remove them from the case and discover that you only have less than a full charge, sometimes far less than a full charge, because the case ran out of power. There is no way of knowing how much charge remains in the case. I hope that BOSE updates the app to add an indicator for case charge level, if the case hardware even supports doing that . . . It may not even be possible, and that would be an even greater disappointment.All things considered, I am very happy with the BOSE QC Earbuds II. They sound amazing, fit well, deliver best-in-class noise reduction, provide a decent feature set and are, ultimately, worth the high price of admission as long as they provide me with this level of enjoyment for at least as many years as my Bose QC35 II headphones have done.

    24 people found this helpful

42. 

    Rated 4 out of 5

    Stephan E – March 10, 2024

    4.0 out of 5 stars

    Great sound, noise canceling, & secure fit but some connection issues

    These buds sound great and the noise cancellation is immensely better than AirPods Pro 2. Selecting the proper ear tips and bands keeps them securely in place when exercising. However, like many other reviews noted, I’ve found they disconnect if not in close proximity to phone. On one occasion it took acouple minutes to restore the Bluetooth connection.

43. 

    Rated 5 out of 5

    M. Pride – March 10, 2024

    5.0 out of 5 stars

    Music is UNBELIEVABLY RICH!!!

    Once you download the App you can shape the music to your taste! But right out of the box it sounds AMAZING! IPODS cant come anywhere near these BOSE im tellin you! Also conversations BOTH ways are very good as far as listening AND being heard clearly. If you want earbuds that knock it out of the park,BOSE has NO match when it comes to “earbuds” in my opinion!

44. 

    Rated 4 out of 5

    AmberLJG – March 10, 2024

    4.0 out of 5 stars

    I love Bose, but they need a bit of tweaking

    I love the sound of Bose and own several other products. I don’t love the app but it gets the job done. The lack of wireless charging is worth the loss of a star. But my main reason for 4/5 stars is because the provided ear tips weren’t working. I had to buy the extension kit of ear tips to fit these right. An extra $15 but glad they did the job.

45. 

    Rated 4 out of 5

    Ryan – March 10, 2024

    4.0 out of 5 stars

    Bose = Quality

    When you buy a Bose product you know you are getting a high quality audio device. I bought these for my wife then ended up getting myself a pair because the audio quality is amazing and the touch features on the headphones make it simple and seamless to use. The only reason I am giving these 4-stars is because they can be a bit challenging at times to pair but this isn’t something I worry about because they are fantastic for all of the audiophiles out there.

46. 

    Rated 4 out of 5

    Doak Procter – March 10, 2024

    4.0 out of 5 stars

    A Decent Upgrade from QC I

    In short, I love these things. They are more comfortable to wear than the first-gen Bose QC, and the performance is better. The sound quality and noise cancellation are absolutely fantastic and better than the QC I. I had some issues with pairing the QC I buds with devices that could not install the app, but these pair fine, app or not. Range from the source seems slightly better, as well.The app is pretty good if limited in function. I very much appreciate the ability to select another source in the app (even if I need to connect it to the device I am using first). Occasionally, the app is not able to find the earbuds if I open the app before I take an earbud out of the case, but that’s easily fixed. My biggest complaint about functions is that you have only 2 options when it comes to a shortcut (either changing the “mode” or activating the voice assistant–pretty lame–I’d like to see more options there.The microphone has very good fidelity, but it picks up every single little breeze. That makes it, at least, very irritating when trying to talk to someone on the phone while outside, and it can even be nearly impossible. That really needs to be fixed.I’ve yet to run the battery dry, so I cannot comment on battery life. However, it seems to be at least as good as advertised if you can trust it’s own assessment of how much charge remains.But that brings us to the only real, glaring disadvantage over the QC I. The QC II case does not have wireless charging. I don’t know what’s going on with that or who thought that was a good idea. Every other friggin’ “premium” earbuds I’ve seen in the last five years (or more) have wireless charging. I know it’s already a large case, but I think we’d all be fine with one slightly larger enough to accomodate wireless charging.

    10 people found this helpful

47. 

    Rated 4 out of 5

    collector – March 10, 2024

    4.0 out of 5 stars

    Not easy to remove from the case

    Very good. There are 4 modes. The Quiet mode, reduces the background noise in the open office, but you can still hear off and on 3 feet conversations in the background, but not too loud to a point that you want to scream.

48. 

    Rated 5 out of 5

    Maria Allen – March 10, 2024

    5.0 out of 5 stars

    Great product!!!

    What a great product. I tell friends these are the best. The noise is not there. I will be purchasing more nose products in the future

49. 

    Rated 3 out of 5

    Dalton – March 10, 2024

    3.0 out of 5 stars

    Okay. Long review.

    I’ve been using these earbuds for a few months now and I am impressed and disappointed in this product. I went from AirPods to these for work (I work in a welding shop) I’m constantly surrounded by loud noises and machines going off so I wanted something that can give me the sound dampening as earplugs but also listen to music and my AirPods did great but because of metal shavings getting into them they eventually failed now these earbuds do great at keeping metal out of itself and they are quite comfortable, the sound is amazing and the connectivity works MOST of the time. Now here are my complaints. When it comes to sounds with a high decibel noise cancellation just stops working almost entirely and connectivity, connectivity for the most part works but there’s a few times now that the earbuds will just flat out not connect till I go into my phone, turn off Bluetooth, go into the Bose app and forget the earbuds and then reconnect them by pairing them to my phone as a new device. That’s pretty much all I got in regards to these earbuds I probably won’t buy them again but they meet my standards enough were I’ll continue to use them.

50. 

    Rated 3 out of 5

    D. Frost – March 10, 2024

    3.0 out of 5 stars

    So promising but a step backwards in comfort and connectivity

    I really, really wanted to like these. I have the previous models which I really loved but I figured with a new model it must be better in every way. When I first got them, that seemed to be the case. the noise canceling was definitely an improvement. The audio quality was also improved. The comfort was good but not great. However, as time went on, I find that this new fit system just doesn’t work for me in my right ear. I’ve switched back-and-forth between all the sizes of the earplug and wing but overtime the right one just finds its way out of my ear and will literally fall out of my head. for an expensive pair of earbuds, This can be kind of annoying. No … very annoying. I really think Bose should’ve stuck with the previous fit system and improved upon it as opposed to going back to a more traditional wing system. The old system, while not perfect was very comfortable and never fell out of my head. So it’s truly unfortunate that this new model is better in someways and worse in others. Another issue is there is also synchronicity issues for the first few minutes after you put them on. The older model did not have this problem at all. I suspect this is because Bose caved under pressure to get independent channels to each ear and this causes some issues because this wasn’t happening until they updated the buds to support independent listening with either bud. As time goes by these are getting progressively worse and I should’ve just stuck with the previous model , which makes the previous model a great deal to buy. If you just want a really good pair of noise canceling earbuds, the noise canceling isn’t quite as good as this model but it’s more than adequate so I would say, save yourself some money and buy the previous model. I hope Bose goes back to the previous design and makes it a bit lighter and more compact instead of going with this new model wing system because it’s just not as good as the old one. It’s also more complicated and harder to get a good fit. Given the higher price and a step back on quality, I I am doing a pretty low score, but this is because the previous model is better and this one was more expensive so comparatively the previous mall gets five stars but this one gets three.P.S. Whoever’s idea it was to make the bottom of the case round so that you can never stand it on end? What? Considering that you have to leave the case open while checking status and setting up Bluetooth? It’s this kind of design decision that just begs the question, what were you thinking Bose?

    11 people found this helpful

51. 

    Rated 3 out of 5

    Kindle Customer – March 10, 2024

    3.0 out of 5 stars

    They were okay, but not outstanding.

    I really really wanted to like these earbuds. I was upgrading from a less expensive noise-canceling pair because the noise-canceling on those was okay but not amazing. I tried to do my research because these aren’t cheap, and I am a fan of Bose products.The pros: the sound on these was really good, and so was the noise-canceling. I liked that I could customize the controls for each earbud, to a point, and I liked how well it drowned out ambient noise when I activated the noise canceling. Even when I didn’t have music playing, they would still muffle the sounds around me. The touch controls did take a minute to get used to, but it was nice to be able to control the volume from the earbuds, which is something I couldn’t do on my old pair.Now the negatives.The connection problems that everyone talks about are valid. I only used these with my phone, and after a week they started to get weird with connecting to it. I tested the connection with one earbud, both earbuds and the problem seemed to be if I was consistently taking one in and out of the case. It’s worth noting that the range on these if I walked away without my phone, was not very far.Another complaint I saw in the comments was the voice assistant that talks to you. I personally didn’t have a problem because if you have any other product in the Bose family, namely the speakers, it’s exactly the same with announcing the battery life and when you’re connecting to a phone. The voice also doesn’t come in too loud so that was not a concern for me.At the end of the day, the reason I returned them was because the earbuds were painful for me to wear. I tried every combination imaginable with the given interchangeable parts. None of them solved the problem and it just hurt too much to wear them for any extended period of time (an hour was about my limit). I do have small ears, so this is probably where the problem came from, but I tried the earbuds without the pieces that cover where the sound comes out (not sure what else to call it) and they were still too long.I get why they are priced so high, I do. I’m just disappointed that I spent that much money on something that ultimately didn’t work. Definitely should’ve done more research on their comfort.

    4 people found this helpful

52. 

    Rated 4 out of 5

    Zay rodriguez – March 10, 2024

    4.0 out of 5 stars

    Best sound quality but……

    I’ll start with how amazing the sound quality is out of these earbuds, best wireless earbud sound quality I’ve heard, I compared to AirPods gen 1. AirPods Pro gen 1 and 2. But for $300 when comparing to AirPods Pro 2, AirPods takes it. I wear earbuds all day for 4-6 hours at a time, I’m a automotive technician so I would use the noise cancellation features quite a bit. I do love that the noise cancellation is adjustable, and both the AirPods Pro 2 and Bose quitecomfort 2 have a adaptive transparency mode that allows all noise in but protects from noises above 90 decibels, which in the automotive industry is pretty much every air tool we use. When Bose activates this feature it sounds robotic and changes your listening audio, makes it sound odd for a second or two, apple is much smoother when their adaptive transparency works. Also many more features with the apple earbuds, from 3 charging methods and find my features, Bose only has one which is cable charging. AirPods can completely turn off transparency or noise cancellation, Bose cannot. My biggest reason for ultimately choosing AirPods pro2 was the comfort, the Bose earbuds began to chaff my ears after about 1.5 hours, the AirPods I can go for 5+ before I notice any discomfort. So side by side with features the apple AirPods will win this hands down, but… if you’re an audiophile, the sound quality you get from Bose is unbeatable and apple doesn’t come close, also the adjustability of degree of noise cancellation is a fantastic Bose feature, but other than that, the AirPods won me out, mainly due to their integration into iOS UI. I’m sure if I had a android I would stick with the Bose option but apple made sure the AirPods work flawlessly with their iOS devices. Last thing I will mention, maybe it was just my set, but they were a bit buggy. What happened was, in 5 days of owning, they connected 6 times but played no audio, I had to set them back in their case and start over for that to remedy, also for the first 15 seconds after you put them in, the tap controls are very buggy, either severely delayed response or nos response, once they’ve been in Your ears for over a minute they work perfect. Last annoyance was using tap controls, when using it’s almost like an even slight tap on the earbuds is amplified and is obnoxiously loud, I thought maybe I was tapping too hard, but with AirPods gen 1, which are all tap controlled, the action of tapping on the side produces no real noise. I’m telling you, the tap on the side sounds like a balloon popping at a distance of 15-20 ft away every time, it was very difficult to overlook that during my use. You literally have to delicately tap the side to have no audio discomfort, with AirPods I will literally tap with my buckles if my hands are dirty and I get no audible discomfort, no shockingly loud tap, so I don’t know if it is physically transferring the noise in or the noise transparency is interpreting the tapping as a noise and just amplifying this for your ears, either way it’s highly annoying and was the ultimate deal breaker for me.

    152 people found this helpful

53. 

    Rated 3 out of 5

    Joe Chlimoun – March 10, 2024

    3.0 out of 5 stars

    Not as good as previous Bose products

    These are pretty good earbuds, but you are sacrificing ANC performance and battery life for the fully wireless experience. That might be a worthwhile trade-off for athletic use, or other cases where wires truly are a nuisance, so maybe these are the best out there for you. For me, where I use them while working, or while commuting, on airplanes, walking the dogs, etc… these are an inadequate replacement for my old Bose QC20. When my QC20 died, I wish I had just bought another, or maybe the QC30, rather than jump on the fully wireless bandwagon. The worst part is nobody can hear me clearly now on phone calls, even if I’m in a quiet environment… I have to actually switch away from Bluetooth and use my phone like I’m a pre-bluerooth knuckle-dragger. This is why I’m giving it the lowest rating for sound quality.

54. 

    Rated 3 out of 5

    WestinWestin – March 10, 2024

    3.0 out of 5 stars

    Disappointing

    I’ve used these for about a couple months now just so I could really get a feel for them. While they definitely work and sound pretty good. I’m really disappointed on how they function. Here’s a few of the issues I’ve run into :Earphones don’t always connect to my phone when I put them in. Other times, only one will connect and I don’t know how to fix it until I put them both back and reset them. People seem to have a hard time hearing me through the earphones as well which is a shame because that’s kind of why I bought them was to be able to wear them while I work and talk to people for my job. And finally I’m not sure if this is the case with all earbuds, but do theit acoustic nature, running with them sounds really bad as it creates a sort of thumping sound with every step. I’m surprised at how bad these perform considering that I have a pair of bose headphones and I’ve had none of these issues.Hopefully this helps anyone wanting to buy these.

    One person found this helpful

55. 

    Rated 4 out of 5

    Cal Sand – March 10, 2024

    4.0 out of 5 stars

    Hypercosis sufferers rejoice

    I purchased these with hopes of better managing my severe hypercosis. That means very normal sounds are quite painful to my ears.The sound canceling on these earbuds is shockingly good. Shockingly good. You could be sitting right by a fan and that noise is going to disappear completely.I can use earplugs in the real world but then I can’t really hear what people are saying. These earbuds work as they should they cancel a lot of outside noise while still allowing you to speak and hear within an acceptable range. That is life-changing for me.The app is frustrating to use so far. These things demand to be paired even though they don’t need to be paired to anything in order to work with the sound canceling. So I have to pair them to the app and then mute the app in order to use them like they would if no app existed. And it’s not even the app that the earbuds themselves demand to be paired to a device. I don’t want that but I haven’t yet found a work around. Because if I don’t have Wi-Fi or I’m not in an area where they can be paired then they just constantly bark to be paired. It’s very unnecessary and very annoying. It’s possible that I will find Solutions as these are quite new to me.I don’t know what the sound quality is like in frankly I don’t care. These are strictly sound muting devices for me and for that purpose they seem to be very effective. And I have used other devices for this and everything coming up short.

    22 people found this helpful

56. 

    Rated 2 out of 5

    Jordan BowenJordan Bowen – March 10, 2024

    2.0 out of 5 stars

    Very disappointed for the first time with a Bose product

    Let me start by saying that I am a huge Bose fan and would consider myself very loyal to the brand. The very first product I purchased was the 3-2-1 home entertainment system probably around 17 years or so ago and since then if it has anything to do with speakers for me, it is most definitely a Bose product. This even includes my vehicle which I am thrilled that Cadillac always have Bose speakers installed. As for earbud headphones, I started with the Bose SoundSport model and they were great. Unfortunately, after almost a year and a half of heavy use the batteries were shot and only lasted about 30 minutes on a full charge so I upgraded to the Quiet Comfort model which I also loved. Unfortunately, after owning those for a year the glue that held them together began to break down and one of them separated into two pieces and would no longer play sound. For the amount I use these, I don’t think that them only lasting a year was that bad. I basically wear them for at the least an hour every single day and most days 4+ hours. It was after the Quiet Comforts fell apart that I purchased these Quiet Comfort II series earbuds and the first thing I noticed was that there didn’t seem to be much of an upgrade in sound quality or at least it wasn’t as noticeable as the upgrade from the SoundSports to the first Quiet Comfort model. After a few days of using them they began to constantly lose connection to my iPhone & iPad and most of the time when this happens, a simple reset won’t fix the issue and they refuse to connect to any of my devices. Ive tried everything to correct this when it happens, forget them in my phone’s settings, erase them from my Bose Music app, etc. Nothing corrects it other than time. After a few hours of being in their case they will connect again after being removed but this is happening more frequent than not and it is extremely annoying. They also very recently started doing this thing where the sound gets all distorted while using them and then it will start playing sound from only one side for a few seconds and then it will switch to the other side and back continuously for a minute or so. It just really shocks me that I had absolutely zero complaints on any of my previous Bose earbud models and here I am having a nightmare of a time with these Quiet Comfort IIs. I did notice there is a new series/model out now(Quiet Comfort Ultra) and I really wish my Quiet Comfort 1s lasted just another two months or so as I would’ve just purchased whatever the newest model was at that time but to now spend another $300.00 +/- after just spending $275.00 on these only four months ago is very upsetting as well as the thought that the new model might also not be the same tremendous quality that I believed my previous Bose ear buds were. To tie up this review, I can’t say enough good things about Bose products, however I would personally stay away from this model as they’ve been nothing but issues for me since the very first few times that I used them.

    One person found this helpful

57. 

    Rated 3 out of 5

    tim stiffler – March 10, 2024

    3.0 out of 5 stars

    AMAZING! As long as you can keep them connected

    I have not had these quite a week, and I am looking for a replacement. The sound quality is superb. The fit is extrodinary. The battery life is amazing. The noice cancelation is unbeliveable. The problem? Getting them to stay connected. I have an iPhone 12 Pro Max, an MSI WS-75 Workstaion Laptop and an HP Envy laptop that I have the Bose QC Earbuds 2 connected to. I followed all of the instructions, yet in my office, the earbuds will stay connected to my iPhone for just shy of 2 minutes. I reconnected them 8 times before I switched to the MSI laptop – and that wasn’t much better. I have resynched them several times, I have cycled the power on the phone repeatedly…in other words I have done everything that I have read to do (and the Bose website is not much help). I am going to try for another week before I send them back. (I am currently on my front porch with Walter the cat, and they have now stayed connected to the iPhone for about 8 minutes). I WANT to love these (I have had a pair of wired in ear Bose earbuds for 8 or 10 years and love them) – the noise canceling has litterally changed my life (I am riddled with ADD and these help me stay on task when working), but if I can’t get them to stay connected, I am going to send them back and shop for something else.UPDATE. One week exactly and I have intiated a return from Amazon – they are so annoying I could not use them any longer. When you start looking for answers on line about the connection issue (the only issueI had with them) you find that this is very very common, and the only work around that Bose has is “resync them”, and they want to blame “interferance”. When I am away from anything that can cause interferance, with my iPhone sitting on the tabel in front of me and they won’t stay connected fro longer than a couple of minutes….there is something more going on than interferrance. I really wanted to love these earbuds…

    5 people found this helpful

58. 

    Rated 4 out of 5

    Tanuki – March 10, 2024

    4.0 out of 5 stars

    I Like the Wired Version Better

    The sound quality of these bluetooth QCIIs is really great, very Hi-fi, great bass — which I understand is typical of Bose earbuds –and clear at all frequencies. That said, the wired version of the QC I’ve been using with my iPhone for several years fits in my ears tighter and gives me better noise cancellation. The wired version uses stability bands that extrude from the earbuds, keeping them more securely in place, and the ear tip material is a little stiffer which, for me, works better.This all apparently differs between individuals, so they may work well for you, as they seem to have done for others. It’s just the comparison falls a bit short for me. The charging case is nice, battery life is okay for me, and the quality overall seems excellent. The wired version cost nearly as much as these several years ago, so the price for these is okay in my opinion.I use mine mostly at home while exercising on my elytical machine. Traffic noise comes through too much for me when walking done city sidewalks.

    3 people found this helpful

59. 

    Rated 4 out of 5

    Eric – March 10, 2024

    4.0 out of 5 stars

    Best noise cancellation ONLY when you are in a room or with constant noise…

    I really love Bose products this is my 4th item in my house including other QC headsets.Now… I really had high hopes and was pretty sure this would be my end of seeking the right earbuds. Well, almost. Noise cancellation is as expected. Perfect!!! well… close to perfect… it works flawlessly in a room or with a consistent noise. Any of you, try to wear the earbuds while you are driving and have the windows rolled down a bit. Your ear will be VERY uncomfortable as the earbuds try to noise cancel and/or “noise sense”. Oh my god… I felt like my eardrums would never have such an uncomfortable sensation. So, I called Bose tech support and asked if there was a way to remove all noise cancellation and noise sense functions. No. I can tone down those functions but I do not have any options to shut off all functions except the earbuds to function as any of those $10 earbuds. Really…? This is very disappointing. I am on a call all the time while driving with my patients. I cannot have such discomfort while the windows roll down when I am driving… those who already own these earbuds, try driving with the windows rolled down. You will know exactly what I mean.I am returning this product… =/now… searching for another earbuds… argh….

    8 people found this helpful

60. 

    Rated 3 out of 5

    Francisco Mendoza – March 10, 2024

    3.0 out of 5 stars

    Connectivity Nightmare on iPhone

    I bought these in mid December 2023 and they were great! The sound was clear with excellent bass for earbuds. The tips and silicone rings are great for noise isolation and fit comfortably. The noise cancellation is phenomenal. Battery life is great too. But, one month into it and they began to disconnect from my iPhone. It’s like they refused to connect. Couldn’t figure it out! I reached out to Amazon and they sent a replacement. The replacement worked great….for two weeks. Once again, they refuse to connect to my iPhone 13 Pro. I read online that it might be the Bose app. I managed to connect them by removing bluetooth access to the Bose app and then connecting them directly through the iPhone’s bluetooth settings. So far I haven’t seen an issue. But please, Bose, let’s do something about this connectivity. It makes them borderline unusable. This shouldn’t be allowed for earbuds carrying the Bose name.